Support

Have a question about your account, purchase, or connected devices? Here's how to reach us.

General Support

Account access, billing, and general questions about the Service.

support@gohealth.live

Device & Sync Issues

Trouble connecting Apple Health, Google Fit, or a wearable device.

devices@gohealth.live

Billing & Refunds

Payment questions and refund requests.

billing@gohealth.live
Response time

Our support team typically replies within 1 business day, Monday through Friday. For refund requests, see our Refund Policy for details on the 14-day guarantee.