Refund Policy

Last updated: September 2026

We want you to feel confident trying GoHealth. This Refund Policy explains how our 14-day money-back guarantee works.

1. 14-Day Money-Back Guarantee

GoHealth is a one-time purchase — there is no subscription and no recurring billing. If you're not satisfied, you may request a full refund within 14 days of your purchase, no questions asked. To request a refund, contact support@gohealth.live with the email address associated with your purchase.

2. After the 14-Day Window

Refund requests made after the 14-day window will not be accepted. Since GoHealth is a single, one-time payment, there is no future billing to stop or cancel.

3. How Refunds Are Processed

Approved refunds are issued to the original payment method within 5–10 business days, depending on your bank or card provider.

4. Contact Us

For any billing question or refund request, reach out to support@gohealth.live and we'll get back to you as quickly as possible.